PRIVACY POLICY

This privacy policy (“Privacy Policy”) sets out how Affordable Fitouts Melbourne Pty Ltd ABN 69 614 169 621 of 89 Wellington St, St Kilda 3182 (“we”, ”us”, ”our”) collects, handles and discloses your personal information. It applies to this website and all related websites, applications, services and tools (together “the Website”). By visiting or using the Website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy. 

From time to time we will review our Privacy Policy. We will notify you about any changes to our Privacy Policy at any time by posting an updated version of the Privacy Policy on the Website. It is your responsibility to regularly check back and review our Privacy Policy, as any updates will apply to you immediately upon their publication on the Website.

  1. What information we collect

The kinds of personal information we collect includes but is not limited to:

        1. First and last names;

        2. Physical addresses;

        3. Email addresses;

        4. Telephone numbers;

        5. Payment details including credit card details; and

        6. IP address(es).

We do not intend to collect sensitive information about you.

  1. How we collect personal information

We collect personal information in a number of ways, including:

        1. when you provide information directly to us through the Website, in person, by phone or in writing (whether by email, through placing an order with us or any other electronic or other means);

        1. when you visit and/or use the Website, in which case we record information sent to us by your computer, mobile device or other device you are using to access the Website; and

        2. from third parties such as our related entities, service providers, operators of linked websites, applications and advertising on the Website. 

  1. How personal information is used

The information provided by you may be used:

        1. To conduct our business;

        1. To detect, investigate and prevent potentially unlawful acts or omissions;

        2. To enforce our Terms of Service or this Privacy Policy;

        3. To combine or aggregate your personal information with information we collect from third parties and use it for the purposes set out in this Privacy Policy;

        4. To personalise your experience when using our Website;

        5. To maintain accounts;

        6. To provide you with the products and services you wish to order from us;

        7. To answer your enquires;

        8. To contact you regarding your order for any Goods from us;

        9. To communicate with you about future special offers and or new services that we think may be of value to you;

        1. To supply you with generalised, targeted or personalised marketing, advertising and promotional notices, offers and communications, and measure and improve our marketing, advertising and promotions based on your ad customisation preferences;

        2. To protect a person’s rights, property or safety.

  1. Disclosure of personal information

Your information will never be shared with third parties, except in situations where a third parties services are engaged by us in operating and conducting business (for example technology service providers), and under the condition that they too treat the information confidentially. Access to data is restricted to our employees and contractors on a need-to-know basis. We do not sell your data. We may also disclose your information to our related companies and those third parties you consent to. In the event we are involved in a merger, acquisition or sale of assets we may also disclose your personal information to such entities that we propose to merge with or be acquired by.

  1. Overseas disclosure

Generally we are unlikely to disclose your information to entities based overseas, however in limited circumstances this may occur (such as if our servers are located overseas). Such disclosure will comply with any obligations we have under applicable privacy laws.

  1. Storage and security

Our website is hosted in Australia on shared hosting.

We train our employees about the importance of confidentiality and maintaining the privacy and security of your information.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

  1. Access to and correction of personal information

In some circumstances, you may be entitled to access the personal information which we collect from you. You may also be entitled to request that we correct any information about you which you believe is inaccurate, incomplete, irrelevant, misleading, out-of-date or otherwise incorrect. Any request to access or correct your information must be made to us in writing to the Privacy Officer specified below, which we will acknowledge in writing within a reasonable time. Your request must be accompanied by the information we require in order to verify your identity. We may deny your request in certain circumstances. If this occurs, we will provide you with reasons for the denial.

  1. Enquiries, requests, complaints

Enquiries regarding this Privacy Policy or the personal information we may hold on you, should be addressed with the Privacy Officer, whose contact details are below.

If you think your personal information, held by us, may have been compromised in any way or you have any other privacy related complaints or issues, you should also raise the matter with the Privacy Officer.

We will ensure your claims are investigated and a formal response will be provided to you within a reasonable time considering the circumstances of your claims. If any corrective action is determined to be required as a result of that investigation, we will take all reasonable steps to rectify the situation.

If we do not resolve your enquiry, concern or complaint to your satisfaction or you require further information in relation to any privacy matters, please contact the Office of the Australian information Commission, whose contact details are below.

Office of the Australian information Commission

Telephone 1300 363 992

Email enquiries@oaic.gov.au

Office Address Level 3, 175 Pitt Street, Sydney NSW 2000

Postal Address GPO Box 5218, Sydney NSW 2001

Website www.oaic.gov.au


Contacting us

Telephone 1300 902 218

Email office@affordablefitouts.com.au

Office Address 89 Wellington St, St Kilda 3182

Postal Address As above

Website affordablefitouts.com.au